Thank you for shopping at Kalata.shop! Below you’ll find all the information you need about how we ship your orders.
📅 Order Processing Time
- Orders are processed within 1 business day (Monday–Saturday).
- Orders placed on weekends/holidays will be processed the next business day.
- You’ll receive a confirmation email once your order has shipped.
🚚 Shipping Methods & Delivery Times
We partner with reliable carriers such as USPS, UPS, FedEx, and DHL for international delivery. We offer:
Standard Shipping: Affordable, moderate delivery speed of 7-14 days.
Delivery times may vary during peak seasons or holidays.
💲 Shipping Costs
- We offer free standard shipping on all our products
🌍 International Shipping
We currently ship to select countries in the United States and European Union.
- Be aware that some orders may be subject to customs duties or additional VAT, payable by the customer (according to the law of your country).
🔁 Tracking & Notifications
Once your order ships, you’ll receive an email with a tracking number. You can track your package via the carrier’s website.
📦 Lost or Damaged Shipments
If your package is lost or arrives damaged: Please contact the carrier first. We’ll help as needed. Contact us within 14 days for resolution.
🚫 Shipping Restrictions
We do not ship to:
- P.O. Boxes
- Countries or regions restricted due to local laws, customs regulations, or shipping partner limitations.
↩️ Returns & Refunds
For details, see our Return & Refund Policy. In some cases, return shipping is paid by the customer
🔄 Policy Updates
This shipping policy may be updated at any time. The latest version will always be available on this page.